SHIPPING AND RETURNS
Standard Shipping Service
Most LOOKS Cosmetic orders are shipped with standard service and are delivered within 3 - 10 business days from the order's ship date. LOOKS Cosmetics ships and delivers our orders on normal business days. (excluding holidays).
LOOKS Cosmetics maintains a large quantity of inventory, however due to high demand, some orders may be placed on back order. We thank you for your patience if a product is out of stock and we will send it as soon as it becomes available.
Since LOOKS Cosmetics is unable to process the return of used items at this time, we encourage you to email us at Looks@getthelooks.com if you have any questions concerning your product selection. We are available to help you select the perfect colors and products for you.
LOOKS Cosmetics wants you know that we respect your privacy.
The information you provide LOOKS Cosmetics is used solely to process your order: When placing an order online, you must provide contact information such as name, email, billing and shipping address and financial information (such as credit card number, expiration date). We use this information soley for billing purposes and to ensure the acuracy your orders. If we have trouble processing an order, we will use this information to contact you.
If you sign up to be a LOOKS e-mail recipient, we will use your email address to send you notifications about discounts, special offers and events. However, you have the right to unsubscribe at any time.
Rest assured, LOOKS Cosmetics does not share, sell, rent, or trade your personal information to third parties for promotional purposes.
Conditions of Use
We implement various security measures in accordance with industry standards and practices to protect the security of your personal information.
For any questions or comments, please contact us by email at Looks@getthelooks.com . Please make sure to be as detailed as possible so that we may take care of your needs in a timely manner.